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    We believe that you should love your jewels as much as we love making them. We accept returns on regular items within 30 days of purchase, no questions asked. Message us at to let us know that you're returning an item, send it back (buyer pays return shipping), and we'll refund your money promptly when we receive the item.

    We cannot take responsibility for lost return packages, so we recommend you insure and track your package. Please address all returns to:

    Experimental Jewellery Club
    260 W 35th Street
    Suite 603
    New York, NY 10001

    Sorry, but shipping costs are not refundable, and we cannot accept returns on items after the 30 day limit.

    Note that due to the special pricing, sample sale items and the Surprise Boxes are final sale only. Thanks for understanding!